Unit 2.7 - Industrial/Employee Relations [HL only]
What you need to know and understand:
- Sources of conflict in the workplace
- Approaches to conflict in the workplace by:
- employees—collective bargaining, work-to-rule and strike action
- employers—collective bargaining, threats of redundancies, changes of contract, closure and lockouts.
- employees—collective bargaining, work-to-rule and strike action
- The following approaches to conflict resolution.
- Conciliation and arbitration
- Employee participation and industrial democracy
- No-strike agreement
- Single-union agreement
- Conciliation and arbitration
Conceptual Understandings:
- People play a major role in driving organizational change
- Creative employees could be essential for business success
- Ethical human resource systems may positively affect employee performance
- Sustainable human behavior can bring positive change in a business
Questions to consider:
- Is it inevitable that the implicit biases of the interviewer will influence the outcome of interviews?
- Is being knowledgeable an essential quality in a manager?
- How might emotive language and faulty reasoning be used in collective bargaining negotiations?
- In what ways can language be used to influence, persuade or manipulate employees?
- Should critical events in the historical development of the industrial/employee relations always be judged by the standards of their time?
- Can we ever really know what motivates an employee?
TEXTBOOK unit 2.7
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