Unit 2.2: Organizational Structure
What you need to know and understand:
- The following terminology in relation to different types of organizational structures.
- Delegation
- Span of control
- Levels of the hierarchy
- Chain of command
- Bureaucracy
- Centralization
- Decentralization
- Delayering
- Matrix structure
- Delegation
- The following types of organization charts.
- Flat or horizontal
- Tall or vertical
- By product, by function or by region
- Flat or horizontal
- Appropriateness of different organizational structures given a change in external
factors - Changes in organizational structures (for example, project-based organization, Charles Handy’s “Shamrock Organization”) [HL only]
Conceptual Understandings:
- People play a major role in driving organizational change
- Creative employees could be essential for business success
- Ethical human resource systems may positively affect employee performance
- Sustainable human behavior can bring positive change in a business
Questions to consider:
- Is it inevitable that the implicit biases of the interviewer will influence the outcome of interviews?
- Is being knowledgeable an essential quality in a manager?
- How might emotive language and faulty reasoning be used in collective bargaining negotiations?
- In what ways can language be used to influence, persuade or manipulate employees?
- Should critical events in the historical development of the industrial/employee relations always be judged by the standards of their time?
- Can we ever really know what motivates an employee?
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