Unit 2.6 - Communication
What you need to know and understand:
- Formal and informal methods of communication for an organization in a given situation
- Barriers to communication
Conceptual Understandings:
- People play a major role in driving organizational change
- Creative employees could be essential for business success
- Ethical human resource systems may positively affect employee performance
- Sustainable human behavior can bring positive change in a business
Questions to consider:
- The pace of change in modern business is high and what is important to know is not static. How do individuals and organizations cope with change and new demands?
- “Knowledge is power.” If this saying is true, how does it affect different stakeholders’ ability to contribute to business decision-making?
- In large businesses, many stakeholders are far from the centre of decision-making. What challenges does an organizational or a geographical distance create for understanding the concerns of individual and stakeholder groups?
- Each individual and stakeholder group in a business has its own interests. Does this mean that a genuine shared strategy is impossible?
- How can a good leader use the different ways of knowing for effective communication and interaction with employees?
- Can individual motivation only emerge internally or can it be created externally? Is there such a thing as collective motivation?
- What types of knowledge, skills and attitudes might future business leaders and employees need?