Unit 2.4 - Motivation & Demotivation
What you need to know and understand:
- The following motivation theories.
- Taylor
- Maslow
- Herzberg (motivation–hygiene theory)
- Taylor
- The following motivation theories.
- McClelland’s acquired needs theory [HL only]
- Deci and Ryan’s self-determination theory [HL only]
- Equity and expectancy theory [HL only]
- McClelland’s acquired needs theory [HL only]
- Labour turnover [HL only]
- The following types of appraisal [HL only].
- Formative
- Summative
- 360-degree feedback
- Self-appraisal
- Formative
- Methods of recruitment [HL only]
- Internal and external recruitment [HL only]
- The following types of financial rewards.
- Salary
- Wages (time and piece rates)
- Commission
- Performance-related pay (PRP)
- Profit-related pay
- Employee share ownership schemes
- Fringe payments
- Salary
- The following types of non-financial rewards.
- Job enrichment
- Job rotation
- Job enlargement
- Empowerment
- Purpose/the opportunity to make a difference
- Teamwork
- Job enrichment
- The following types of training.
- Induction
- On the job
- Off the job
- Induction
Conceptual Understandings:
- People play a major role in driving organizational change
- Creative employees could be essential for business success
- Ethical human resource systems may positively affect employee performance
- Sustainable human behavior can bring positive change in a business
Questions to consider:
- Is it inevitable that the implicit biases of the interviewer will influence the outcome of interviews?
- Is being knowledgeable an essential quality in a manager?
- How might emotive language and faulty reasoning be used in collective bargaining negotiations?
- In what ways can language be used to influence, persuade or manipulate employees?
- Should critical events in the historical development of the industrial/employee relations always be judged by the standards of their time?
- Can we ever really know what motivates an employee?
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